I took my vehicle there to have the struts replaced, I was able to drop off my vehicle and take their "shop rental" to work until my vehicle was completed. This had to be scheduled in order to ensure their vehicle would be there, I love that about this shop, they always keep the customer in mind. They know that we (as customers) have jobs to go to as well and typically cant sit and wait for extended periods of time. Lorenzo and Monty were both great. Lorenzo uses the technology he has at hand to keep you informed about where they are with you vehicle, I prefer text and he was able to accommodate me in that aspect. I would highly recommend Knudsen's to anyone with automotive repairs or basic maintenance in mind.